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Call Center Retention Rep - Remote
Location: Must live in Ohio - in/near Columbus, Cleveland, Cincinnati, Toledo, or Akron.
Job type: Fulltime-Regular
Resume required: Yes
Full job description:
Company Summary
Base Pay: $34,000
On-Target Earnings: $70,000 ($16.00/hr base pay with uncapped commission, top earners $100k+)
Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbound calls, no cold calling. Ever.
Must live in Ohio - in/near Columbus, Cleveland, Cincinnati, Toledo, or Akron.
Job Duties and Responsibilities
What You’ll Do:
- Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
- Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
- Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do.
What’s in it for You:
- Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
- Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
- Incredible Incentives: High-value rewards program including exciting trips & prizes.
- Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
- Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.
Skills, Experience and Requirements
- Minimum 1 year of experience in a quota-carrying sales role required.
- Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.
- Full-time; hours may include evenings, weekends or holidays.
- High school diploma/GED required; Associate’s or Bachelor’s degree a plus.
- Pre-employment screen.
- Smartphone/device with active network connection.
- Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors.
- Employee responsible for all setup costs (except where required by law).
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
