About the position

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact. Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a Regional Vice President of Operations, you’ll help carry this mission forward and make a meaningful impact every day.

Responsibilities

• Serve as the primary point of communication, coordination, and leadership between Branch Directors and the National Office.
• Oversee multiple regions with complex and diverse service delivery models, managing a combined portfolio less than \$18 million in annual revenue.
• Lead, develop, and coach regional leadership, including Branch Directors and Regional Directors.
• Oversee regional operations, ensuring effective talent management, including the selection, training, and performance development of Branch Directors.
• Represent Bethany when responding to constituent concerns, interest, and/or grievances.
• Advise on and ensure compliance with Bethany policy and procedures, along with external agency policies across respective regions.
• Collaborate with regional branches and the National Office to assure quality standards, customer service, strategic objectives, budget, and operational goals are achieved on a monthly and annual basis.
• Represent Bethany at external community affiliates and other professional organizations.
• Conduct on-site visits to regional branch offices quarterly or as needed.
• Facilitate the annual budget process with the region to assure thoroughness, accuracy, and timely submission.
• Serve as the subject matter expert (SME) and/or coordinate Branch support for programs within the designated region.
• Actively participate in national leadership meetings, including travel to the national office as needed.
• Facilitate operational scalability by implementing best practices, technological innovation, and data-driven decision-making processes.
• Monitor ongoing budget performance across respective regional branches to ensure growth and strong performance indicators.
• Administer performance coaching or disciplinary action as required when performance is low within a branch due to the Branch Director's poor performance.
• Oversee and ensure branch compliance with all applicable agencies, federal, state, local, and third-party governmental agency policies.
• Assist the branch with developing appropriate financial support through grants, foundations, constituent organizations, and individual donors.
• Stay abreast of child welfare concerns, related legislative trends, and external practices.
• Provide leadership and representation at national and international forums (as needed) to influence expansion of Bethany’s geographical footprint, increase the agility of the Refugee and Immigrant operational model, improve delivery and results, and achieve efficiencies and cost savings while delivering high impact for children and families.
• Perform Branch Directors job performance evaluations, as well as quarterly job performance reviews.
• Requires strategic guidance and collaboration with Senior Vice President of Administrative Operations.
• Essential job responsibilities may vary based on the specific needs of each program/department.
• May be required or asked to participate in a Bethany sponsored event.
• Complete other duties as assigned.

Requirements

• Bachelor’s level degree in a related field of study from an accredited college.
• At least five (5) years of progressive experience in a similar role.
• At least (5) years of experience in executive level positions with managerial experience leading remote teams.
• At least (2) years of experience in financial management and budget design.
• Demonstrated success working in a highly matrixed and collaborative organization, where managing by influence is key.
• Travel 25% of the time for regional site visits.
• Excellent verbal and written communication skills.
• Demonstrated ability in increasing the capture rate of grants and domestic contract funding opportunities.
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite.
• Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany.
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage.
• Pass a criminal history screen, including state and local child protection agency registries.
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

Nice-to-haves

• Master’s level degree in a related field of study from an accredited college, strongly preferred.
• Foreign language speaking, a plus.

Benefits

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul.
• Access to training, professional development, and career growth opportunities.
• Comprehensive health insurance (medical, dental, and vision).
• 403(b) retirement plan with employer match eligibility.
• Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks).
• Access to education reimbursement for those that qualify.
• Comprehensive employee assistance and wellness program.
• Employer paid long-term disability and group term life insurance.