<div class="SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: " segoe="" ui",="" "segoe="" ui="" web",="" arial,="" verdana,="" sans-serif;="" font-size:="" 12px;="" font-style:="" normal;="" font-variant-caps:="" font-variant-ligatures:="" font-weight:="" 400;="" letter-spacing:="" margin:="" 0px;="" orphans:="" 2;="" padding:="" text-align:="" start;="" text-decoration-color:="" initial;="" text-decoration-style:="" text-decoration-thickness:="" text-indent:="" text-transform:="" none;="" user-select:="" text;="" white-space:="" widows:="" word-spacing:="" 0px;"=""><div class="OutlineElement Ltr SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW205575328 BCX8" paraid="1888728272" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{6}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; border-color: currentcolor currentcolor rgb(200, 216, 232); border-style: none none solid; border-width: 0px 0px 0.666667px; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 21.3333px 0px 16.6667px; overflow-wrap: break-word; padding: 0px 0px 5.33333px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="color: rgb(0, 48, 87); font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="none" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 14pt; font-variant-ligatures: none !important; line-height: 23.7417px; margin: 0px; padding: 0px; user-select: text;"><strong>About Us</strong></span></span><span style="background-color: rgb(198, 198, 198) !important; color: rgb(0, 48, 87); font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":320,"335559739":160,"335572079":4,"335572080":4,"335572081":15259848,"469789806":"single"}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 14pt; line-height: 23.7417px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></div><div class="OutlineElement Ltr SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW205575328 BCX8" paraid="1837926853" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{8}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 5.33333px 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">At Pearson, we are committed to a world that is always learning and to the people who make that possible. From foundational learning through career advancement, we help learners build the skills and confidence they need to thrive in a rapidly changing economy. We are reimagining how education and workforce readiness come together, creating innovative solutions that help institutions expand access, improve outcomes, and better serve learners across every stage of life.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":80,"335559739":80}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></div><div class="OutlineElement Ltr SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW205575328 BCX8" paraid="1133391436" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{10}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 6.66667px 0px 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"> </p></div><div class="OutlineElement Ltr SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW205575328 BCX8" data-ccp-border-bottom="0.6666666666666666px solid #c8d8e8" data-ccp-padding-bottom="5.333333333333333px" paraid="1287348302" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{12}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; border-left: 0px; border-right: 0px; border-top: 0px; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 21.3333px 0px 0px; overflow-wrap: break-word; padding: 0px 0px 5.33333px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="color: rgb(0, 48, 87); font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="none" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 14pt; font-variant-ligatures: none !important; line-height: 23.7417px; margin: 0px; padding: 0px; user-select: text;"><strong>About the Role</strong></span></span><span style="background-color: rgb(198, 198, 198) !important; color: rgb(0, 48, 87); font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":320,"335559739":160,"335572079":4,"335572080":4,"335572081":15259848,"469789806":"single"}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 14pt; line-height: 23.7417px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></div><div class="OutlineElement Ltr SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW205575328 BCX8" data-ccp-border-top="0px none " data-ccp-padding-top="0px" data-ccp-border-bottom="0.6666666666666666px solid #c8d8e8" data-ccp-padding-bottom="5.333333333333333px" paraid="1838043665" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{14}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; border-left: 0px; border-right: 0px; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px 0px 5.33333px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">We are seeking a proactive and empathetic Customer Success Manager (CSM) to drive the success of our K–12 school district and institutional clients throughout their journey with eDynamic Learning and Certiport. The CSM works with our customers developing, managing, and adapting customized success strategies for each client, determining the appropriate level of engagement, pace of onboarding, and escalation path.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":320,"335559739":160,"335572079":4,"335572080":4,"335572081":15259848,"469789806":"single"}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></div><div class="OutlineElement Ltr SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW205575328 BCX8" data-ccp-border-top="0px none " data-ccp-padding-top="0px" data-ccp-border-bottom="0.6666666666666666px solid #c8d8e8" data-ccp-padding-bottom="5.333333333333333px" paraid="133120589" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{16}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; border-left: 0px; border-right: 0px; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px 0px 5.33333px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">As a CSM, you will serve as the primary decision-maker on post sales client strategy, coordinating cross-functionally with Sales, Product, and Support teams to deliver a high-impact customer experience. You will function as a trusted partner to clients, evaluating risk, identifying opportunities, and making decisions that deliver and outstanding customer experience. </span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":320,"335559739":160,"335572079":4,"335572080":4,"335572081":15259848,"469789806":"single"}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></div><div class="OutlineElement Ltr SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW205575328 BCX8" data-ccp-border-top="0px none " data-ccp-padding-top="0px" data-ccp-border-bottom="0.6666666666666666px solid #c8d8e8" data-ccp-padding-bottom="5.333333333333333px" paraid="86397471" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{18}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; border-left: 0px; border-right: 0px; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px 0px 5.33333px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"> </p></div><div class="OutlineElement Ltr SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW205575328 BCX8" data-ccp-border-top="0px none " data-ccp-padding-top="0px" paraid="200452043" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{20}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; border-bottom: 0.666667px solid rgb(200, 216, 232); border-left: 0px; border-right: 0px; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px 0px 16.6667px; overflow-wrap: break-word; padding: 0px 0px 5.33333px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="color: rgb(0, 48, 87); font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="none" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 14pt; font-variant-ligatures: none !important; line-height: 23.7417px; margin: 0px; padding: 0px; user-select: text;"><strong>Key Responsibilities</strong></span></span><span style="background-color: rgb(198, 198, 198) !important; color: rgb(0, 48, 87); font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":320,"335559739":160,"335572079":4,"335572080":4,"335572081":15259848,"469789806":"single"}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 14pt; line-height: 23.7417px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></div><div class="OutlineElement Ltr SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW205575328 BCX8" paraid="1998312879" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{22}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 16px 0px 8px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="color: rgb(0, 91, 153); font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="none" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"><strong>Onboarding & Implementation</strong></span></span><span style="background-color: rgb(198, 198, 198) !important; color: rgb(0, 91, 153); font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":240,"335559739":120}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 12pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="1" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="31558297" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{24}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Lead and execute the end-to-end onboarding process for new school districts, institutions, and enterprise clients managing judgement on scope, pace, and client readiness</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="2" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="1150202361" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{26}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Set clear expectations, timelines, and deliverables with customers to ensure a smooth rollout of platforms and services aligned to customer goals.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="3" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="827229596" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{28}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Create success plans and make real time decisions in collaboration with Sales, Implementation, and Product teams to ensure technical readiness and effective knowledge transfer.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="745049750" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{30}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Exercise judgment on onboarding pace and depth based on customer readiness, prior experience, and urgency of customer outcomes.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="OutlineElement Ltr SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW205575328 BCX8" paraid="1110625526" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{32}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 16px 0px 8px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="color: rgb(0, 91, 153); font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="none" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"><strong>Customer Partnership & Advocacy</strong></span></span><span style="background-color: rgb(198, 198, 198) !important; color: rgb(0, 91, 153); font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":240,"335559739":120}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 12pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="5" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="837665599" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{34}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Serve as the primary post-sale point of contact, providing white-glove service and acting as the voice of the customer internally.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="6" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="157820282" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{36}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Build trusted relationships with educators, site administrators, and district leaders, adapting communication style and engagement approach to each stakeholder.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="7" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="893344050" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{38}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Proactively identify, assess, and resolve customer risks and barriers, making independent decisions on the appropriate course of action before issues escalate.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="OutlineElement Ltr SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW205575328 BCX8" paraid="1862535282" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{40}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 16px 0px 8px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="color: rgb(0, 91, 153); font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="none" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"><strong>Usage, Adoption & Growth</strong></span></span><span style="background-color: rgb(198, 198, 198) !important; color: rgb(0, 91, 153); font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":240,"335559739":120}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 12pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="8" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="147119731" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{42}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Monitor and analyze usage patterns, satisfaction metrics, and engagement signals to identify risks and decide on intervention strategy.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div></div><div class="SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: " segoe="" ui",="" "segoe="" ui="" web",="" arial,="" verdana,="" sans-serif;="" font-size:="" 12px;="" font-style:="" normal;="" font-variant-caps:="" font-variant-ligatures:="" font-weight:="" 400;="" letter-spacing:="" margin:="" 0px;="" orphans:="" 2;="" padding:="" text-align:="" start;="" text-decoration-color:="" initial;="" text-decoration-style:="" text-decoration-thickness:="" text-indent:="" text-transform:="" none;="" user-select:="" text;="" white-space:="" widows:="" word-spacing:="" 0px;"=""><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="9" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="60202483" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{44}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Conduct check-ins at key lifecycle moments—zero usage, mid-semester, end-of-semester, and pre-testing—calibrating outreach to what each unique customer actually needs.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="10" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="1882478573" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{47}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Independently surface expansion opportunities, partnering with Sales on renewals and growth by positioning value and identifying unmet needs</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="OutlineElement Ltr SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW205575328 BCX8" paraid="1806153017" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{49}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 16px 0px 8px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="color: rgb(0, 91, 153); font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="none" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 12pt; font-variant-ligatures: none !important; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"><strong>Cross-Functional Coordination</strong></span></span><span style="background-color: rgb(198, 198, 198) !important; color: rgb(0, 91, 153); font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":240,"335559739":120}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 12pt; line-height: 19.425px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="11" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="467682661" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{51}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Act as primary decision maker by coordinating across Sales, Sales Operations, Product, Technical Support, and Legal teams to resolve customer issues and keep the customer journey moving forward.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="12" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="97707666" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{53}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Maintain accurate, up-to-date records in CRM (OneCRM/Salesforce), including tasks, outreach, and customer context.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="13" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="45880063" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{55}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Own the client relationship throughout any internal coordination, maintaining accountability for outcomes rather than deferring ownership to other teams.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="OutlineElement Ltr SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW205575328 BCX8" paraid="2063105410" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{57}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 10.6667px 0px 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":160}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></div><div class="OutlineElement Ltr SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW205575328 BCX8" paraid="703845842" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{59}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; border-color: currentcolor currentcolor rgb(200, 216, 232); border-style: none none solid; border-width: 0px 0px 0.666667px; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 21.3333px 0px 16.6667px; overflow-wrap: break-word; padding: 0px 0px 5.33333px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="color: rgb(0, 48, 87); font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="none" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 14pt; font-variant-ligatures: none !important; line-height: 23.7417px; margin: 0px; padding: 0px; user-select: text;"><strong>Education & Experience</strong></span></span><span style="background-color: rgb(198, 198, 198) !important; color: rgb(0, 48, 87); font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":320,"335559739":160,"335572079":4,"335572080":4,"335572081":15259848,"469789806":"single"}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 14pt; line-height: 23.7417px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="14" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="173972187" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{61}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Bachelor’s degree in Education, Business, or a related field required.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="15" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="1785164943" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{63}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">3–5 years of experience in customer success, client services, or account management—preferably in EdTech, SaaS, or education sectors.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="16" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="502237750" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{65}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Experience supporting K–12, higher education, or corporate learning environments strongly preferred.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="17" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="160825741" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{67}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Familiarity with CTE, career readiness, or certification programs a plus.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="OutlineElement Ltr SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW205575328 BCX8" paraid="1522941973" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{69}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 10.6667px 0px 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":160}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></div><div class="OutlineElement Ltr SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW205575328 BCX8" paraid="43342047" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{71}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; border-color: currentcolor currentcolor rgb(200, 216, 232); border-style: none none solid; border-width: 0px 0px 0.666667px; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 21.3333px 0px 16.6667px; overflow-wrap: break-word; padding: 0px 0px 5.33333px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="color: rgb(0, 48, 87); font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="none" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 14pt; font-variant-ligatures: none !important; line-height: 23.7417px; margin: 0px; padding: 0px; user-select: text;"><strong>Skills & Attributes</strong></span></span><span style="background-color: rgb(198, 198, 198) !important; color: rgb(0, 48, 87); font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":320,"335559739":160,"335572079":4,"335572080":4,"335572081":15259848,"469789806":"single"}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 14pt; line-height: 23.7417px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="18" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="914302061" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{73}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Exceptional communication and interpersonal skills with a strong client-first mentality.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="19" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="1185231624" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{75}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Demonstrated ability to manage multiple customer relationships and projects simultaneously, with composure and follow-through.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="20" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="1252230319" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{77}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Sound judgment: ability to read a situation and decide when to escalate, when to adapt, and when to hold the line, without waiting to be told.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="21" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="2116424205" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{79}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">High proficiency in CRM and customer success platforms (e.g., Salesforce, Gainsight, HubSpot).</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="22" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="361721041" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{81}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Technologically fluent and quick to learn new platforms and systems, including exam delivery tools and learning management platforms.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="23" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="978214291" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{83}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">Analytical mindset: ability to interpret usage data and engagement signals and translate them into meaningful customer conversations.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div></div><div class="SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: " segoe="" ui",="" "segoe="" ui="" web",="" arial,="" verdana,="" sans-serif;="" font-size:="" 12px;="" font-style:="" normal;="" font-variant-caps:="" font-variant-ligatures:="" font-weight:="" 400;="" letter-spacing:="" margin:="" 0px;="" orphans:="" 2;="" padding:="" text-align:="" start;="" text-decoration-color:="" initial;="" text-decoration-style:="" text-decoration-thickness:="" text-indent:="" text-transform:="" none;="" user-select:="" text;="" white-space:="" widows:="" word-spacing:="" 0px;"=""><div class="ListContainerWrapper SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul class="BulletListStyle1 SCXW205575328 BCX8" role="list" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; cursor: text; font-family: verdana; list-style-type: disc; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; user-select: text;"><li class="OutlineElement Ltr SCXW205575328 BCX8" aria-setsize="-1" data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="24" data-aria-level="1" role="listitem" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; display: block; font-family: Arial, Arial_MSFontService, sans-serif; font-size: 11pt; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; overflow: visible; padding: 0px; position: relative; user-select: text; vertical-align: baseline;"><p class="Paragraph SCXW205575328 BCX8" paraid="1802022262" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{85}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="TextRun SCXW205575328 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;">A curious, positive-intent mindset—eager to explore, understand, and continuously improve.</span></span><span style="background-color: rgb(198, 198, 198) !important; font-family: Arial, Arial_EmbeddedFont, Arial_MSCustomFont, Arial_MSFontService, sans-serif;"><span class="EOP Selected SCXW205575328 BCX8" data-ccp-props="{" 335559738":60,"335559739":60}"="" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; line-height: 17.2667px; margin: 0px; padding: 0px; user-select: text;"> </span></span></p></li></ul></div><div class="OutlineElement Ltr SCXW205575328 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW205575328 BCX8" paraid="701724835" paraeid="{d65426f4-b787-4a54-bb7f-816b19038092}{88}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 13.3333px 0px 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"> </p><div class="OutlineElement Ltr SCXW186745722 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: " segoe="" ui",="" "segoe="" ui="" web",="" arial,="" verdana,="" sans-serif;="" font-size:="" 12px;="" font-style:="" normal;="" font-variant-caps:="" font-variant-ligatures:="" font-weight:="" 400;="" letter-spacing:="" margin:="" 0px;="" orphans:="" 2;="" overflow:="" visible;="" padding:="" position:="" relative;="" text-align:="" start;="" text-decoration-color:="" initial;="" text-decoration-style:="" text-decoration-thickness:="" text-indent:="" text-transform:="" none;="" user-select:="" text;="" white-space:="" widows:="" word-spacing:="" 0px;"=""><p class="Paragraph SCXW186745722 BCX0" paraid="174670352" paraeid="{f9eaf03f-6810-4d54-b7a6-2f2de4356088}{115}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: auto 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: " plus="" jakarta="" sans",="" "plus="" sans_embeddedfont",="" sans_mscustomfont",="" sans_msfontservice",="" sans-serif;"=""><span class="TextRun SCXW186745722 BCX0 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19px; margin: 0px; padding: 0px; user-select: text;">Compensation at Pearson is influenced by factors including skill set, experience, and location.</span></span></p></div><div class="OutlineElement Ltr SCXW186745722 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: " segoe="" ui",="" "segoe="" ui="" web",="" arial,="" verdana,="" sans-serif;="" font-size:="" 12px;="" font-style:="" normal;="" font-variant-caps:="" font-variant-ligatures:="" font-weight:="" 400;="" letter-spacing:="" margin:="" 0px;="" orphans:="" 2;="" overflow:="" visible;="" padding:="" position:="" relative;="" text-align:="" start;="" text-decoration-color:="" initial;="" text-decoration-style:="" text-decoration-thickness:="" text-indent:="" text-transform:="" none;="" user-select:="" text;="" white-space:="" widows:="" word-spacing:="" 0px;"=""><p class="Paragraph SCXW186745722 BCX0" paraid="566542168" paraeid="{f9eaf03f-6810-4d54-b7a6-2f2de4356088}{121}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: auto 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSCustomFont, Calibri_MSFontService, sans-serif;"><span class="LineBreakBlob BlobObject DragDrop SCXW186745722 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 19px; margin: 0px; padding: 0px; user-select: text; white-space: pre !important;"> </span></span><br><span style="font-family: " plus="" jakarta="" sans",="" "plus="" sans_embeddedfont",="" sans_mscustomfont",="" sans_msfontservice",="" sans-serif;"=""><span class="TextRun SCXW186745722 BCX0 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19px; margin: 0px; padding: 0px; user-select: text;">The full-time salary range for this role is <strong>$55,000 – $70,000</strong> annually.</span></span></p><p class="Paragraph SCXW186745722 BCX0" paraid="566542168" paraeid="{f9eaf03f-6810-4d54-b7a6-2f2de4356088}{121}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: auto 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><br><span style="font-family: " plus="" jakarta="" sans",="" "plus="" sans_embeddedfont",="" sans_mscustomfont",="" sans_msfontservice",="" sans-serif;"=""><span class="TextRun SCXW186745722 BCX0 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19px; margin: 0px; padding: 0px; user-select: text;">This position is eligible for Pearson’s annual incentive program. Information on benefits can be found </span></span><a class="Hyperlink SCXW186745722 BCX0" href="https://pearsonbenefitsglobal.com/" target="_blank" rel="noreferrer noopener" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; color: inherit; cursor: text; margin: 0px; padding: 0px; text-decoration: none; user-select: text;"><span style="color: rgb(5, 99, 193); font-family: " plus="" jakarta="" sans",="" "plus="" sans_embeddedfont",="" sans_mscustomfont",="" sans_msfontservice",="" sans-serif;"=""><span class="TextRun Underlined SCXW186745722 BCX0 NormalTextRun" data-contrast="none" xml:lang="EN-US" lang="EN-US" data-ccp-charstyle="Hyperlink" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19px; margin: 0px; padding: 0px; user-select: text;"><u>here</u></span></span></a><span style="font-family: " plus="" jakarta="" sans",="" "plus="" sans_embeddedfont",="" sans_mscustomfont",="" sans_msfontservice",="" sans-serif;"=""><span class="TextRun SCXW186745722 BCX0 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19px; margin: 0px; padding: 0px; user-select: text;">.</span></span></p><p class="Paragraph SCXW186745722 BCX0" paraid="566542168" paraeid="{f9eaf03f-6810-4d54-b7a6-2f2de4356088}{121}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: auto 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"> </p></div><div class="OutlineElement Ltr SCXW186745722 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: " segoe="" ui",="" "segoe="" ui="" web",="" arial,="" verdana,="" sans-serif;="" font-size:="" 12px;="" font-style:="" normal;="" font-variant-caps:="" font-variant-ligatures:="" font-weight:="" 400;="" letter-spacing:="" margin:="" 0px;="" orphans:="" 2;="" overflow:="" visible;="" padding:="" position:="" relative;="" text-align:="" start;="" text-decoration-color:="" initial;="" text-decoration-style:="" text-decoration-thickness:="" text-indent:="" text-transform:="" none;="" user-select:="" text;="" white-space:="" widows:="" word-spacing:="" 0px;"=""><p class="Paragraph SCXW186745722 BCX0" paraid="334322714" paraeid="{f9eaf03f-6810-4d54-b7a6-2f2de4356088}{149}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: auto 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: " plus="" jakarta="" sans",="" "plus="" sans_embeddedfont",="" sans_mscustomfont",="" sans_msfontservice",="" sans-serif;"=""><span class="TextRun SCXW186745722 BCX0 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 19px; margin: 0px; padding: 0px; user-select: text;">Applications will be accepted through <strong>June 30, 2026</strong>. This window may be extended depending on business needs.</span></span></p></div></div></div>