Job Title: Food Server

Department: Food & Beverage

Reports To: Food & Beverage Manager FLSA Status: Non-Exempt

 

 

SUMMARY: Serves meals to members and guests in dining outlet.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following and other duties may be assigned.

• Presents menu, answers questions, and makes suggestions regarding food and service.
• Greets members by name, greets members’ guests and family by learning names from reservation sheet, asking management, or other staff members.
• Learns daily food, drink, wine and/or beverage specials to present to members and/or their guests.
• Attends daily line ups at scheduled time.
• Learns members’ food and/or drink preferences and records them for other team members.
• Enters guest’s food orders and drink orders on I-Pad, writes or enters through POS system.
• Garnishes and decorates dishes preparatory to serving.
• Serves members from chafing dish to table.
• Carves meats, fish and fowl, and prepares flaming dishes and desserts at member’s table.
• Observes members and guests to respond to any additional requests and to determine when meal has been completed.
• Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined by food and beverage outlet size and practices.
• Follows up with members/guests during their dining experience.
• Clears and resets counters or tables at conclusion of each course.
• Responsible to set up and breakdown of restaurants based on daily functions – moving tables, chairs, decorations, or any other item that may be required to enhance or change the dining or event experience.
• Adheres to Frenchman’s Creek personal appearance standards.
• Adheres to Frenchman’s Creek safety standards.

QUALIFICATIONS

To perform this job successfully, this individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

High school diploma or equivalent and minimum of 6 months prior experience in a club or dining establishment. Must be knowledgeable in Word, and Excel. Ability to pick up and learn other computer programs as may be required.

 

LANGUAGE SKILLS

Good spoken and written English skills. Must be able to write grammatically correctly.

 

MATHEMATICAL SKILLS

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms; climb or balance; stoop or kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust to focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes, or airborne particles, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock.

The noise level in the work environment is usually moderate.

SAFETY

Safety must be embraced by all employees. We need to always work safely and assist others to work safely by following departmental and company safety procedures.