Senior Endpoint Management Administrator (Remote)

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<h1>Senior Endpoint Management Administrator (Remote)</h1><p><strong>Department: </strong>IT</p><p><strong>Employment Type: </strong>Full Time</p><p><strong>Location: </strong>Denton, Texas</p><br><br><h3>Description</h3><div> <strong>Be a Part of our Team!<br></strong><br> </div><div>Join a working team that is dedicated to the mission of the work we do!<br><br> </div><div>Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers.<br><br> </div><div> <strong>Position Overview<br></strong><br> </div><div>The Sr. Endpoint Management Administrator is a senior-level individual contributor responsible for owning the management and escalated support of the company’s end-user Mac, Windows, iPad, and iPhone fleets. This role requires extensive hands-on experience with JAMF, Microsoft Intune and related technologies, along with deep knowledge of modern device management practices. The individual in this role will function as the primary technical expert and implementer for endpoint configuration, deployment, compliance, and software lifecycle management.</div><br><br><h3>Specific Roles & Responsibilities:</h3><div> <strong>Device & Platform Management</strong> </div><ul> <li>Serve as the primary owner of macOS management through JAMF Pro, including enrollment, configuration profiles, policies, and patching. </li> <li>Manage iOS/iPadOS fleets using Apple Business Manager and JAMF/Intune with automated deployment and supervision workflows. </li> <li>Administer Windows endpoints through Intune, managing configuration profiles, compliance policies, updates, and provisioning. </li> </ul><div> <strong>Software Deployment & Patch Management</strong> </div><ul> <li>Use Intune and JAMF to package, deploy, update, and monitor applications such as Slack, Microsoft 365, Zoom, SentinelOne, Chrome, Firefox, Edge, Safari, and other business software. </li> <li>Maintain a structured application lifecycle and ensure timely patching aligned with security and compliance requirements. </li> <li>Automate routine or repetitive tasks using platform-native tools and scripting. </li> </ul><div> <strong>Security & Compliance</strong> </div><ul> <li>Implement and maintain device compliance policies, encryption standards, threat protection settings, and endpoint security baselines. </li> <li>Work closely with Information Security to ensure alignment with corporate standards and respond to endpoint-related risks. </li> </ul><div> <strong>Support & Troubleshooting</strong> </div><ul> <li>Act as the senior escalation point for complex endpoint issues across macOS, Windows, and mobile platforms. </li> <li>Collaborate with Helpdesk, IT, and InfoSec teams to solve configuration challenges and improve fleet reliability and security. </li> </ul><div> <strong>Operational Excellence</strong> </div><ul> <li>Maintain accurate device inventory, automated provisioning workflows, and documentation for configurations and procedures. </li> <li>Identify and implement improvements to endpoint reliability, automation, and user experience. </li> </ul><div> <strong>Qualifications:<br><br>Required</strong> </div><ul> <li>Extensive hands-on experience (3 – 6 years) with JAMF Pro, Apple Business Manager, and Microsoft Intune in production environments. </li> <li>Advanced proficiency managing macOS, Windows, iOS, and iPadOS at scale. </li> <li>Strong background in software deployment, application lifecycle management, and patching workflows across Apple and Windows systems. </li> <li>Familiarity with enterprise applications including Slack, Microsoft 365, Zoom, Chrome, Firefox, Edge, Safari, and endpoint security tools. </li> <li>Strong troubleshooting skills and ability to operate as the primary subject matter expert. </li> </ul><div> <strong>Preferred</strong> </div><ul> <li>Scripting capability with Bash, Zsh, and PowerShell. </li> <li>Experience with identity-centric management (Okta, Azure AD/Entra ID). </li> <li>Knowledge of security configuration, conditional access, or endpoint hardening. </li> </ul><div> <strong>Why Teaching Strategies<br></strong><br> </div><div>At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there's no telling what you can do and where you can go! We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co-workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve.<br><br> </div><div>Let's open the door to your career at Teaching Strategies!<br><br> </div><div> <strong>Some additional benefits & perks while working with Teaching Strategies<br></strong><br> </div><div>Teaching Strategies offers our employees a robust suite of benefits and other perks which include:</div><ul> <li>Competitive compensation package</li> <li>Employee Equity Appreciation Program</li> <li>Health and wellness insurance benefits</li> <li>401k with employer match</li> <li>Flexible work environment </li> <li>Unlimited paid time off (which includes paid holidays and Winter Break)</li> <li>Paid parental leave</li> <li>Tuition assistance, professional development, and opportunities for career growth</li> <li>Best in class technology equipment for every employee</li> <li>Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field</li> </ul><div> <strong><em>Teaching Strategies is an equal opportunity employer and is committed to fostering a workplace where everyone can thrive.<br></em></strong><br> </div><div> <a href="https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf">Equal Employment Opportunity (EEO)</a> </div><div> <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf">Family and Medical Leave Act (FMLA)</a> </div><div><a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf">Employee Polygraph Protection Act (EPPA)</a></div>

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