About the position

The Senior Asset Protection Advisor utilizes proper investigative techniques and acts as the primary liaison with field operations management and law enforcement. Conducts investigations into cash losses, deposit shortages, associate theft and Organized Retail Crime (ORC). Manage complex assignments, cases and projects utilizing advanced investigative techniques and project management expertise. In addition, consistently demonstrates leadership and initiative when performing team and individual projects. Provides coverage for Asset Protection Manager when necessary.

Responsibilities

• Identify areas of risk related to crime including robbery, internal (employee) and external theft and physical security and make recommendations for upstream process improvement to prevent future losses.
• Conduct confidential investigations into employee theft, credit card fraud, cash losses, general shrink variances and other asset protection and security investigations.
• Gather facts and data skillfully via interviews, store reports, store data and other investigative tools.
• Evaluate store records, conditions and management to reconstruct the situations and conditions that caused losses.
• Lead complex organized retail theft (ORC) investigations in cooperation with local, state and federal agencies.
• Conduct robbery incident investigation including detailed video surveillance review and in coordination with law enforcement and other agencies.
• Resolve cases and recommend the best course of action for management including criminal prosecution.
• Cultivate and maintain excellent law enforcement relationships at local, state and federal level.
• Evaluate on an ongoing basis, physical security measures (cameras, alarms, access points etc.) at all Wawa locations, including training centers and the corporate office.
• Make recommendations to senior management for asset protection process improvements.
• Partner with regional team and provide the regional team with asset protection support.
• In coordination with Real Estate and Store Operations, perform site assessments for future store locations and evaluate/ develop the security profile.
• Identify evaluate and implement effective merchandise protection tools and other theft prevention measures at store level.

Requirements

• Proven ability to engage and maintain excellent relationships with state, local and federal law enforcement agencies
• Ability to perform confidential investigations
• Ability to ascertain facts and data to make key decisions and resolve issues in a timely manner
• Excellent presentation skills
• Ability to work well individually as well as in a team environment
• Ability to handle multiple projects
• Excellent interpersonal skills
• Proven self-starter with demonstrated ability to make decisions
• Solid leadership skills
• Ability to interact at all levels in the organization
• Ability to work all shifts including weekends
• Excellent oral and written communication skills
• Ability to work with little or no supervision
• Detail oriented and strong organizational skills
• Strong analytical and problem-solving skills
• Bachelor’s Degree in criminal justice, pre-law or related field preferred
• 3-5 years of retail asset protection/security experience; store experience preferred
• Knowledge of store document (physical and e-reports) analysis, store surveillance systems and day-to-day store operations
• Investigative experience
• Proficient computer skills
• Demonstrated expertise in site security including strategic placement of physical security tools (i.e. cameras, merchandise protection tools etc.)
• Experience in analyzing exception-based reporting (XBR) data and formulating appropriate actions steps to prevent company losses
• Experience in coordinating and/or participating in confidential Organized Retail Theft investigations
• Established affiliations with local, state or national professional organizations

Benefits

• Employee Stock Ownership Plan (ESOP)
• Tuition Reimbursement
• 401(k) Plan
• Medical/Dental/Prescription Coverage
• Flexible Spending Accounts (Health Care & Dependent Care)
• Employee Assistance & Wellness Programs
• Employee Credit Union
• Paid Time Off
• Employee Resource Groups