Seasonal Holiday Retail Manager- Cielo Vista Mall

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About Us
Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.

As our Local Manager, you'll lead the team responsible for creating magical holiday memories for children and families. You'll oversee daily photo operations, drive sales and service excellence, and ensure every family enjoys a memorable Santa visit, exceptional photo experience, and outstanding guest service from start to finish.

Why You’ll Love Working with Us:

  • Build valuable leadership experience developing skills in team leadership, staffing and scheduling, coaching, sales performance, problem-solving, and delivering exceptional guest experiences
  • Same day pay options for early access to your paycheck
  • Employee Referral Program
  • A fun, fast-paced environment where you’ll lead a team that helps create memorable experiences for families
  • Opportunities beyond the season — return for future holiday seasons and explore growth opportunities within our souvenir photography division, where available
  • Exclusive Holiday Perks for You & Your Family:
  • One free visit with Santa for friends and family including:
    • 10 photo prints
    • 10 free holiday cards from Shutterfly
  • A personalized digital message from Santa, powered by Portable North Pole
  • 3 free months of access to Pixie Post, our digital greeting card platform

What You'll Do:

  • Foster a positive, team-focused work environment
  • Create schedules and ensure proper staffing coverage
  • Recruit, hire, train, and onboard team members
  • Oversee daily operations and site performance
  • Respond promptly to business calls and emails
  • Drive sales, cash handling compliance, and team performance
  • Verify and submit daily deposits and financial paperwork
  • Coach team members to deliver exceptional guest service
  • Build strong relationships with venue partners and vendors
  • Partner with host venues to support efficient operations
  • Resolve guest concerns and ensure positive experiences
  • Manage seasonal setup, breakdown, and equipment security
  • Perform additional duties as assigned

What We’re Looking For

  • Must Haves:
    • Must be at least 18 years of age
    • Strong communication, organization, time management, and problem-solving skills
    • Ability to lead a team, work independently, and make sound decisions
    • Availability to attend required pre-season training
    • Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods
    • Availability to work approximately 40 hours per week, with additional hours as business needs require
    • Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
  • Nice to Haves:
    • Previous leadership or management experience in retail, hospitality, customer service, or a similar environment
    • High school diploma or equivalent
    • Ability to use Microsoft Office and other business technology
    • Experience managing teams or operations across multiple locations
    • Demonstrated success driving sales, guest experience, and operational results
    • Experience with scheduling, training, coaching, and developing team members

We Work Together to Win Together

Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.


Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...