CVS Health Agile Scrum Master

CVS Health is looking for a strong individual contributor that will be responsible for managing a Scrum Team and the end-to-end delivery for our Cognitive Artificial Intelligence (AI) portfolio of products including voice and chat bots.

Duration of the engagement: 6+ months

Preferred location: On-Shore/United States; Remote; working hours Eastern Standard Time required

Key Responsibilities:

• Removes project impediments that stand in the way of team productivity and performance to keep the team’s commitments on target
• Escalates to the RTE all impediments for awareness and/or assistance in mitigation planning
• Provides a go to green plan to the RTE, with input from the Scrum Team, for any impediments that impacts team commitments
• Creates entries in the Risk and Issues Tracker for any issues/risks observed that cannot be mitigate by the team within 24 hrs. This includes providing daily updates to the Risk and Issues Tracker
• Prepares and manages the timelines for assigned work as committed to product and other stakeholders.
• Ensures the team is working effectively, by monitoring Rally daily to ensure resources are at full capacity. If not, mitigating those that are under/over capacity and ensuring team members are updating Rally each day
• Proactively reviews Rally and mitigates observations in future sprints such as resources are over or under capacity
• Facilitates the team meetings including publishing meeting minutes within the MS Teams Sharepoint
• Ensures 1-2 actionable items are identified and implemented during the Team Retro each iteration tracking effectiveness of the actionable items
• Ensures the team is fully prepared for each Release including completing all EDF artifacts required for a release and successfully obtains signoff from the internal audit prior to the release
• Facilitates Releases
• Coordinates including managing cross team dependencies, either within the YAVA program or outside (e.g. AVA, APIc, etc.)

Required Qualifications:

• 5+ years of experience including:
• Strong analytical, oral and written communication, presentation skills.
• Strong servant leadership skills, situational awareness, conflict resolution, continuous improvement, mentoring, empowerment, and increasing transparency.
• Experience with large scale development environment.
• Experience as a scrum team member other than being the scrum master
• Technical aptitude to support program’s use of work management and collaboration tools.

Preferred Qualifications:

• Experience using Agile best practices, i.e., burn-down charts, retrospective formats, defect management, user stories, ATDD, TDD, CI/CD, automated testing, etc.
• Experience with other Agile approaches: i.e., XP, Kanban, FDD, Scaled Agile Framework (SAFe), etc.
• Skills using project management and collaboration tools such as RTC, JIRA, CA Rally, Confluence/SharePoint, etc.
• Advanced understanding of resource allocations, forecasting, and budgeting.
• Ability to demonstrate coaching techniques and approach.

Required Skills: Scrum Master Additional Skills: Project Manager This is a high PRIORITY requisition.