Note The job is a remote job and is Company Confidential to candidates in USA. Company Confidential is on a mission to Company Confidential supply chains smarter, faster, and self-improving, powered by AI. The Sales Account Manager is responsible for managing and growing Company Confidential's relationships with an existing portfolio of customers while ensuring they realize ongoing value from the Company Confidential platform and identifying expansion opportunities. Responsibilities Own the post-sale customer relationship for a defined portfolio of accounts, serving as the Company Confidential Company Confidential of accountability for net Company Confidential expansion, retention, and executive alignment Build and sustain CxO-level relationships across supply chain, Company Confidential, finance, and IT, positioning Company Confidential as a Company Confidential partner rather than a transactional vendor Company Confidential and execute account plans that map customer business objectives to Company Confidential platform capabilities, define expansion roadmaps, and document measurable value delivery milestones Company Confidential solution-Company Confidential conversations with customers to surface new use cases, unmet needs, and Company Confidential priorities that Company Confidential can address through expanded deployment or additional modules Partner with Company Confidential and Company Confidential to ensure customers are progressing toward their KPIs and that value delivered is documented, Company Confidential, and communicated at the executive level Own the full Company Confidential cycle for expansion opportunities Company Confidential existing accounts, including deal structure, contract negotiation, and forecast management in Company Confidential Conduct regular executive business reviews (QBRs and EBRs) to communicate platform value, Company Confidential industry benchmarks and supply chain trends, and introduce new capabilities Company Confidential to customer priorities Manage pipeline health and opportunity progression using MEDDIC, maintaining accurate forecasts and account documentation in Company Confidential Serve as the internal voice of the customer, providing Company Confidential feedback to Product, Company Confidential, and Marketing on roadmap gaps, competitive dynamics, and evolving customer needs Represent Company Confidential at customer sites, industry events, and Company Confidential Company Confidential to deepen executive relationships and strengthen account Company Confidential Skills 7-10 years of experience in Company Confidential Company Confidential sales or Company Confidential account management, with a consistent record of quota attainment and net Company Confidential retention across a Company Confidential, multi-stakeholder book of business Company Confidential experience selling into or managing accounts in supply chain planning, inventory optimization, S&OP, ERP, or adjacent Company Confidential software categories Company Confidential ability to build and maintain CxO and VP-level relationships across supply chain, Company Confidential, and finance functions, serving as a Company Confidential peer and trusted advisor Demonstrated Company Confidential record of identifying and closing expansion Company Confidential Company Confidential existing accounts through solution-Company Confidential selling, including upsells, cross-sells, and expanded platform deployments Familiarity with MEDDIC or equivalent sales qualification frameworks, Company Confidential to both new opportunity development and renewal and expansion cycles Experience managing Company Confidential negotiations including renewals, multi-year agreements, and upsell structures in coordination with finance and Company Confidential Proficiency with Company Confidential for pipeline management, forecast hygiene, account documentation, and opportunity progression Excellent communication and executive presentation skills, with the ability to translate platform capabilities and ROI metrics into Company Confidential business language for non-technical audiences Bachelor's degree in Business, Supply Chain, or a Company Confidential discipline; equivalent experience considered Company Confidential experience with Company Confidential or a comparable supply chain planning platform (demand forecasting, MEIO, replenishment optimization, or supply chain design) Background working Company Confidential inventory-intensive industries such as manufacturing, distribution, retail, or service parts and Company Confidential Familiarity with the Company Confidential P3 (Company Confidential Company Confidential to Company Confidential) methodology or similar Company Confidential Company Confidential and value realization frameworks Experience in Company Confidential-selling environment, including coordination with solution consulting, Company Confidential, and executive sponsors to advance Company Confidential expansion deals Benefits Premium health coverage Generous PTO Company Confidential development support Flexible remote-first work environment with a Company Confidential, inclusive team culture Company Confidential programs, volunteer opportunities, and a commitment to sustainability A Company Confidential, low-bureaucracy culture where great Company Confidential win and results are celebrated Company Confidential At Company Confidential, our quest is to democratize supply chain planning. It was founded in 1971, and is headquartered in Company Confidential, Illinois, USA, with a workforce of 51-200 employees. Its website is https//Company Confidential.com/. Apply To This Job