Note: The job is a remote job and is open to candidates in USA. Blue Cross Blue Shield of Massachusetts is a healthcare insurer seeking a Product Manager to support the development, implementation, and management of innovative healthcare products and funding solutions. The role focuses on Consumer Directed Healthcare products such as HSAs and FSAs, while partnering with cross-functional teams and vendors on product strategy, analysis, compliance, implementation, and ongoing enhancement.

Responsibilities

• Support the development, enhancement, implementation, and management of CDH healthcare products and other funding solutions
• Lead cross-functional initiatives and collaborate with internal stakeholders to support product strategy and execution
• Serve as a subject matter expert on assigned products
• Support business case development, KPI tracking, and financial and operational analysis
• Gather and document business requirements and support solution development for product enhancements or development of new products and services
• Ensure alignment with regulatory and compliance requirements
• Serve as a product expert; support Sales, broker, and account management efforts through presentations, training, and RFP responses
• Contribute to product positioning materials and internal communications
• Monitor product performance, market feedback, and operational considerations to identify new areas of opportunity or enhancements
• Build strong collaborative relationships across teams

Skills

• Strong knowledge of healthcare, health insurance products, provider networks, or healthcare delivery systems
• Strong communication, presentation, analytical, and organizational skills, with the ability to communicate effectively at all levels, including senior management
• Comfortable independently problem solving and escalating as appropriate for strategic guidance
• Ability to manage multiple priorities in a fast-paced environment
• Ability to communicate complex healthcare concepts clearly and effectively to all levels
• Demonstrated initiative and willingness to learn and grow within a product management environment
• Proficiency with Microsoft Office applications including Excel and PowerPoint
• Bachelor's Degree required
• 3–6 years of relevant healthcare, product, operations, consulting, or business experience
• Experience with health insurance products and services
• High school degree or equivalent required unless otherwise noted above
• Familiarity with project management practices and tools (such as JIRA and Microsoft Project) is helpful but not required
• Experience working with or managing vendors in the medical, health insurance products, and/or financial spaces is helpful but not required

Benefits

• This position is eligible for the Flex persona, with a hybrid work model for local candidates and remote work with quarterly office visits for candidates living farther than 50 miles from an office.
• Variable pay
• Paid time off
• Medical/dental/vision insurance
• 401(k)
• A suite of well-being benefits to eligible employees
• Investing in your development and providing the necessary resources to enable your success
• Opportunities for employees to forge their unique career path

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