Remote Operations Center Specialist (Live Sports & Entertainment)

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Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role:

The Remote Technical Specialist provides coordination, oversight, communication, and documentation necessary to establish and maintain consistency in our Live Sports and Entertainment Operations. This position will also maintain collaborative relationships between WBD Techwood Studios Technical Operations and Remote Technical Operations teams, BEST Engineering and our Sports and Entertainment partners.

The ideal candidate will have the ability to make decisions under pressure, delegate tasks effectively, and communicate efficiently in a fast-paced environment to resolve any issues that arise. This position will maintain a technical monitoring station during live shows.

Your Role Accountabilities:

Technical Planning and Coordination:

Manage and communicate the technical details of all MFP productions.

Resolve potential production issues and resource conflicts in advance of production.

Monitor and manage incoming/outgoing video for all live MFP productions.

Participate in pre and post-show technical meetings as necessary.

Prepare and distribute documentation of event details to relevant stakeholders.

Studios On-Site Event Support:

  • Assist with MFP production setup, fax, and ensure production plans are followed.
  • QC (Quality Control) video and audio signals for air.

Ensure incoming/outgoing routing is configured and routed accordingly.

Function as the audio and video liaison between site and PCR (Production Control Room) operations.

Troubleshoot technical issues and communicate to appropriate teams to help resolve.

Work with onsite operators to fax off site equipment.

Manage network VLAN's to production equipment.

Communication and Documentation:

Provide timely, high-level communication of technical issues that impact live productions.

Collaborate with Studio and Remote Technical Operations, Live Production Engineering, and Operations to ensure smooth technical set up and execution for productions.

Strategic Technology Evaluation:

Collaborate with Production, Technical Operations, and Engineering to evaluate and determine the strategic use of future technology used in the Remote Operations Center and areas it touches.

Assess technical operations methods and recommend changes where necessary.

Qualifications & Experiences:

  • BS/BA degree preferred.
  • Minimum of 4 years of network-level broadcast production experience for live game, live remote, and/or live studio productions.
  • Proficiency in technical planning and documentation for live sports, news, or entertainment productions.
  • Experience in managing and monitoring video and audio signals for live events.
  • Proficient in video and audio router operations.
  • Knowledge of current industry audio and video standards.
  • Familiarity with Remote Operations, Production Control Room operations, and technical liaison roles.
  • Ability to lead technical meetings and resolve issues proactively.
  • Must be able to work independently, and with small and large teams.
  • Must be flexible and able to work non-traditional hours, including weekends and holidays.

Not Required but preferred experience:

TD, A1, Engineering or Technical Manager experience.

Ability to handle the pressures of live programming and limited time constraints.

Open to travel if required.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.


Remote

Skills:
Audiovisual, Broadcasting, Communication Skills, Documentation, Documentation Plan, Genetics, Identify Issues, Leadership, Marconi/MSI Planet, Military, Network Administration/Management, Network Routers, On Site Support, Operational Audit, Operations Control, Polymerase Chain Reaction (PCR), Problem Solving Skills, Production Control, Production Planning, Quality Control, Sports, Strategic Analysis, Team Player, Technical Analysis, Technical Leadership, Technical Operations, Technical Writing, Technology Analysis, Time Management, VLAN (Virtual Local Area Network), Willing to Travel


Warner Bros. Discovery Inc



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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...