[Remote] Freelance Creative Operations

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Note: The job is a remote job and is open to candidates in USA. Shook Digital is a remote-first creative production company helping brands scale their TikTok presence through high-performing user-generated content systems. The Freelance Creative Operations Manager will develop concepts and scripts, manage end-to-end production workflows, coordinate creators and deadlines, review footage, and refine scalable ad structures using AI-assisted tools.


Responsibilities

  • Own the Machine: Manage the end-to-end production workflow. You are responsible for the balance between creative "taste" and 20-day delivery speed
  • Concept & Script Ownership: Develop the creative concept and script yourself before a single frame is shot. This is the highest-leverage part of any production, and it starts with you
  • AI-Augmented Workflow: We run an AI-automated production platform and use tools like ElevenLabs for voiceover. You're comfortable working within AI-assisted systems and see them as a way to move faster — not a threat to the craft
  • Creator Partnership: Source and "ghost-proof" our creator network. You don't just hire them; you build relationships that ensure they follow the brief and hit the deadline
  • The Feedback Loop: Review raw footage with a TikTok-native eye. If a hook is weak or the energy is off, you provide the firm, direct feedback needed to fix it
  • Systems Thinking: Help us refine our modular ad structures. You'll organize hooks, bodies, and CTAs so they can be tested and iterated on at scale

Skills

  • Remote (with CET time zone overlap)
  • This role is open to candidates with significant overlap with Central European Time (CET)
  • You need to be responsive during core hours to keep the gears turning, and genuinely engaged with the people turning them alongside you
  • You have real hands-on scriptwriting and concept-development experience — this isn't something you're hoping to pick up on the job
  • You find "messy" workflows painful. You are the person who creates the spreadsheet that saves the project
  • You understand the platform's DNA. You know why a native-feeling "CapCut" edit outperforms a polished studio commercial
  • You are comfortable with ambiguity. If a creator drops out on Day 12, you don't wait for permission. You've already sourced a backup
  • You can give critical feedback to creators without sugar-coating it, while maintaining a great working relationship
  • You know what "good" looks like. You can spot a high-retention hook in the first 2 seconds of raw footage
  • You build real working relationships with your team, not just transactional handoffs — this is a genuinely tight-knit group, and we want it to stay that way
  • You don't take it personally when a creator fails to deliver. You see a ghosting creator as a data point to be managed, not a personal crisis. You stay calm when the timeline gets tight

Benefits

  • Work on global campaigns for leading brands.
  • A paid onboarding capped at 50 hours.
  • Autonomy: no micromanagement.
  • Remote flexibility: work from wherever you are most productive, provided you can hit the CET overlap.
  • Opportunity to move from "Managing Projects" to "Owning Systems" as we scale.
  • Bonuses for language match, niche industry expertise, and top-tier accounts.
  • The 2-hour work trial is paid.

Company Overview

  • Shook helps brands win in the short-form video era by combining AI, creators, and performance data with automation to make ads that actually perform. It was founded in 2021, and is headquartered in Helsinki, Southern Finland, FIN, with a workforce of 11-50 employees. Its website is https://www.shook.digital/.

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    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

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    Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

    8. HOW TO PRIORITIZE WORK?

    The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

    9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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    This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...