Note: The job is a remote job and is open to candidates in USA. Five Below is a retail company focused on providing an exceptional customer experience at low prices. The District Manager will lead multiple retail locations, drive business performance, develop high-performing teams, and ensure customer satisfaction through effective leadership and operational excellence.

Responsibilities

• Ensure exceptional customer experiences through the application of the Five Below service model that empowers crew to say yes to customers
• Create and sustain a sales culture that achieves district business performance results
• Lead execution of and follow up on all company merchandising and operational standards through close monitoring of merchandise flow and sell through
• Challenge and equip store managers to creatively anticipate the needs of the customer and understand the why behind the what
• Attract, lead and develop teams that are ambassadors of Five Below’s culture
• Regularly visit stores to learn from and recognize leaders who are driving business performance and to coach and develop leaders who need support
• Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports
• Ensure people feel cared for and connected to each other and foster a culture that values inclusion and diversity
• Execute a talent strategy that attracts quality candidates and retains the best talent to make Five Below an employer of choice
• Foster career growth through individual goal and development planning and performance coaching
• Partner with Store Managers and Human Resources for employee coaching / counseling, performance documentation and employee relations matters
• Develop a peer network internally and externally to build strong recruitment pipelines and succession plans for your district
• Inspire accountability by providing training, coaching, and consistent feedback to your team
• Lead district to deliver sustained business performance and productivity
• Clearly communicate Five Below’s vision for the crew that empowers them to meet or exceed company objectives
• Leverage reports and metrics to make decisions that positively impact sales, customer experience, profitability, shrink, payroll, and staffing
• Equip store managers with business acumen, including a focus on financial management issues, critical controls and adherence to company policy
• Analyze daily, weekly, monthly business results and store visits to pursue ways to drive greater performance level of direct reports
• Build strong relationships and work closely with corporate business partners (i.e., HR, visual operations, asset protection, etc.) to capitalize on business opportunities
• Achieve results without compromising quality or integrity of work and adhere to company policies and local, state, and federal laws
• Wow our customers: Put the customer first and make a difference in people’s lives
• Unleash your passion: Check your ego at the door and do what you say you will do
• Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same
• Achieve the Impossible: Set the bar high for self and team and outperform expectations
• Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Skills

• 5-7 years retail management experience
• Excellent verbal and written communication skills
• Proven ability to lead, coach, and motivate others
• Strong business acumen and problem-solving skills
• Conduct root cause analysis to diagnose and address complex business problems
• Create business plans and contingency plans
• Proficiency in computer use and standard office applications
• Four-year degree

Benefits

• Health coverage
• Financial and personal wellness

Company Overview