What You'll Do
We reach out to dealership customers about the value of their vehicle and whether they're interested in selling or trading it. Your job is to make the call once that outreach goes out. Some customers have already raised their hand and said yes — those are warm. A little more than half haven't replied yet, so part of your day is reaching people who haven't said anything one way or the other. None of it is cold list-buying or random prospecting — every person you call is a real dealership customer with a real reason behind the contact. This isn't a commission-based sales job. You're the customer's advocate: your job is to help them get to the right next step and make sure they're treated well, not to close them on the phone.

Be clear-eyed about the day: this is a high-volume phone role. You'll be on back-to-back calls for most of an eight-hour shift — that's the job. If sitting on the phone and dialing all day isn't something you're comfortable doing well over the long haul, this isn't the right fit, and that's okay.

What Makes This Different

• Real coaching, every day. We review calls and give you specific, individual feedback — not generic pep talks. Reps who want to grow, grow here.
• AI-flagged leads only — no list-buying, no random dialing. Every call has a real reason behind it.
• Work from home — done right. We invest in remote work as a real model, with clear expectations, daily support, and fair accountability.
• A stable, predictable paycheck. $17/hr to start, $18/hr after a 60-day mutual fit check. No commission pressure, no swing shifts.
• You see what we see. We track calls, conversions, and quality daily, and you see the same data. No guessing where you stand.

Who Thrives Here

• People with dealership BDC or automotive experience who want off the showroom floor and into a stable, remote role
• People who want clear expectations and honest feedback
• People who are coachable and want to get better each week
• People who take remote work seriously — show up, do the work, grow the skill
• People who want a long-term role, not a stopgap

What You Need

• 1+ year call center experience (automotive BDC or dealership background strongly preferred)
• Fully bilingual English/Spanish — full conversations, objection handling, and appointment setting in both
• Comfortable spending most of the day on the phone, on back-to-back calls
• Reliable home setup: computer with dual monitors, noise-canceling headset, 25+ Mbps internet, quiet workspace
• Self-disciplined, organized, coachable

Benefits: Work from home.

Benefits:

• Paid time off
• Paid training

Work Location: Remote

Pay: $17.00 - $18.00 per hour

Expected hours: 40.0 per week

Benefits:

• Paid time off
• Paid training

Work Location: Remote