Program Manager Non Tech 3

Position Title: Program Manager Non Tech 3 Location: Remote Daily Schedule & OT estimate: 40 hours a week, Mon - Fri, 8am - 5pm PST, NO OT, NO EXPENSE.

Typical Day in the Role

• Purpose of the Team: The purpose of this team is commercial systems and technologies that is responsible for pricing and billing for an org.
• Key projects: This role will contribute to assisting with a pilot that will enable the ability for a customer on unified support to be billed monthly for their Azure consumption rather than annually.
• Typical task breakdown and operating rhythm: The role will consist of 10% meetings & 90% Data calculation, manual pricing, quoting, queries, data entering.

Compelling Story & Candidate Value Proposition

• What makes this role interesting? - This role provides the opportunity to be a part of something brand new and the team culture is wonderful. There is a lot of flexibility, trust and autonomy on this team. They get the chance to shift the business and help us launch a great product!
• Unique Selling Points: The team is highly motivated by the work that they do. The team has fun, leads with trust, and works hard.

Candidate Requirements

• Years of Experience Required: 5+overall years of experience in the field.
• Degrees or certifications required: No degree is required to be eligible for this role.
• Disqualifiers: N/A
• Best vs. Average: The ideal resume would contain Strong organization skills, has knowledge of USP tool and unified support tool, and prior experience in this tool on this team.
• Performance Indicators: Performance will be assessed based on Able to pick up on the process and the pricing and quote tools (USP, compass one, explore.MS, SharePoint, excel, outlook, MSFT forms), Self-sufficiency – don't need a lot of hand holding, and proactive communication.

Top 3 Hard Skills Required + Years of Experience

• 1. Minimum 3-5 years experience with Microsoft Licensing Expertise
• 2. Minimum 3-5 years experience with Excel and formula-based data sheets
• 3. Minimum 3-5 years experience with Experience in Data Entry

Hard Skills Assessments

• Expected Dates that Hard Skills Assessments will be scheduled: ASAP.
• Hard Skills Assessment Process: The assessment process will include HSA with the Microsoft Sponsor.
• Required Candidate Preparation: Candidates should come prepared to discuss resume and relevant experiences.

The Pricing, Billing and Offerings Enablement Team within Commercial Systems Technology is looking for a self-motivated candidate to support a book of work that will enable customers to be billed and invoiced for Azure support for Unified or the Digital Natives offer monthly. As part of the Manual Enablement Team, you will be responsible for assisting Support Sellers with generating a price and quote for a Unified renewal deal or Digital Natives offer and producing an invoice amount for Azure consumption, to be billed to the customer monthly throughout the duration of the customer's contract.

Key deliverables:

• Through a white-glove approach, assist Sellers with generating a base price and quote for a Unified Support deal or Digitial Natives offer. This includes pricing Azure and non-Azure components of the deal, sending pricing to downstream teams for processing. You will also be responsible for creating a file for each customer, stored in a secure location for tracking monthly consumption for the duration of the contract.
• On a monthly basis, calculate the Azure consumption amount by extracting consumption from data queries and translate this amount into a price for Unified Support for Azure or Digital Natives using the Monthly Pricing Calculator, sending this value to downstream teams for processing. Ensure proper tracking of invoice amounts in a secured customer file throughout the duration of the contract.
• Assist Sales with quota relief. This requires tracking of estimated PO value to actual consumption amount, alerting Sales of predicted over/under PO value for compensation adjustments, and performing adjustments in Sales tools, as needed.
• In addition to performing these core deliverables, you will be responsible for looking for ways to improve seller experience, simplify and automate processes, and enhance tooling capabilities to reduce time spent generating a monthly price/bill for UMBA or DN.

Desired Experience and Skillset:

• Self-starter
• Knowledge of Microsoft Licensing structure
• Comfortable working in Excel and formula based-data sheets
• Comfortable working with technology/tooling systems
• Strong organization skills
• Strong communication skills
• Ability to multi-task and prioritize deliverables
• Experience driving process improvements
• Experience driving process efficiencies