Operations Manager

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<p style="line-height:1.38;"></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">ABOUT PEOPLELIFT</span></span></span></span></span></span></p> <p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">PeopleLift is a bilingual staffing and HR consulting firm headquartered in Atlanta, GA, with a registered entity in San Juan, Puerto Rico. We help growing companies across the U.S. and Latin America build strong teams and navigate complex workforce challenges — and we do it fast. As we grow, we need someone who can help keep the engine running smoothly behind the scenes.</span></span></span></span></span></span></p><br><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">THE ROLE</span></span></span></span></span></span></p> <p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">We're looking for a highly organized, proactive Operations Manager to join PeopleLift on a contract basis with the potential to grow into a permanent role. This person will work directly with our CEO to streamline internal operations, support client delivery, and help scale our processes as the business expands. If you thrive in a fast-moving environment, love building order out of chaos, and want to be part of a mission-driven team — this role is for you. You must be based in the greater Atlanta, GA area and available during Eastern Time business hours.</span></span></span></span></span></span></p><br><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">WHAT YOU'LL DO</span></span></span></span></span></span></p> <p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Manage day-to-day operational workflows to ensure the business runs efficiently across recruiting, HR consulting, and client accounts</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Own internal project tracking — keeping deliverables, deadlines, and priorities organized and visible</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Support the CEO with scheduling, communications, and administrative coordination</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Help build, document, and improve internal processes and SOPs as the company scales</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Coordinate with clients and candidates to ensure a seamless experience throughout the engagement lifecycle</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Assist with onboarding logistics for new hires, contractors, and client engagements</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Monitor key business metrics and prepare regular reporting for leadership</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Manage vendor relationships, tools, and subscriptions across the tech stack</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Support business development activities including outreach follow-ups and proposal coordination</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Handle bilingual communications in English and Spanish as needed</span></span></span></span></span></span></p><br><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">WHAT WE'RE LOOKING FOR</span></span></span></span></span></span></p> <p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• 3+ years of operations, project management, or executive support experience, ideally within a small business or professional services environment</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Exceptionally organized — you build systems, not workarounds, and nothing slips through the cracks</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Strong communicator in both written and verbal form; you represent the brand well in every interaction</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Comfortable wearing multiple hats and pivoting quickly as priorities shift</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Tech-savvy with the ability to quickly learn new platforms and tools</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Self-starter who can work independently and take initiative without waiting to be told what to do next</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Bilingual English/Spanish is a strong plus, but not required</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Familiarity with staffing, recruiting, or HR consulting is a significant advantage</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Must reside in the greater Atlanta, GA metropolitan area</span></span></span></span></span></span></p><br><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">TOOLS WE USE</span></span></span></span></span></span></p> <p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Pipedrive, Loxo, JazzHR for CRM and ATS management</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Lemlist, Clay, UpLeads for outreach and business development</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Calendly, Gmail, Granola for scheduling and communications</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Canva, Grammarly, Claude AI, ChatGPT for content and productivity</span></span></span></span></span></span></p><br><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">WHY PEOPLELIFT</span></span></span></span></span></span></p> <p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Work directly with the CEO — your contributions will be seen and felt immediately</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• A contract role with a genuine path to permanent as you prove your impact</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Fully remote with the flexibility to do your best work on your own terms</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• Be part of a growing, award-winning firm that is expanding across the U.S. and Latin America</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">• A culture that values bilingual talent, creative problem-solving, and people who take ownership</span></span></span></span></span></span></p><br><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">EQUAL OPPORTUNITY EMPLOYER</span></span></span></span></span></span></p> <p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">PeopleLift is an equal opportunity employer and is committed to building a diverse and inclusive team. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. All qualified applicants will receive consideration for employment without regard to any of these characteristics. We encourage candidates of all backgrounds to apply.</span></span></span></span></span></span></p><br> <p>Our client is an EEOC Employer and encourages all minority groups to apply. </p> <p>By applying to this job, as part of our typical recruiting process, from time to time, we may contact you regarding positions that we feel are a good fit for you or engage with you during the recruiting process via SMS text message. Message and data rates may apply, depending on your mobile phone service plan. At any time you can get more help by replying HELP to these texts, or you can opt-out completely by replying STOP. Our Terms of Service are available at www.peoplelift.com.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...