About the position

Consumers Energy is hiring a Manager Electric Services to manage substation work at transmission, high-voltage distribution (HVD), and distribution substations, as well as various generating complexes. The role is responsible for operating HVD and distribution substations and associated line equipment in an assigned area. It involves complex planning, organizing, coordinating, and supervising operations, maintenance, construction, and repair activities, including extensive scheduled and unscheduled work and technical guidance for substation systems. The manager provides oversight and direction while coordinating with internal and external workgroups and customers. The position also has statewide responsibility for leading and developing first-line supervisors within the Electric Field Lab, may represent the department on committees and safety teams, and serves as a subject-matter expert for substation, HVD line, and LVD line technical guidance. This is a hybrid position with required onsite work Monday, Tuesday, and Thursday. The role may be assigned to a service center in Bay City, Battle Creek, Jackson, Lansing, Flint, Saginaw, or Grand Rapids. The selected candidate must live within commuting distance or be willing to relocate; a relocation package is available to those who qualify. The position is not eligible for current or future immigration sponsorship, including H-1B, TN, CPT, OPT, or STEM OPT.

Responsibilities

• Develop scorecard information, including visual management, key performance indicators, and detailed action plans.
• Participate in local problem solving and implement department initiatives.
• Promote Lean methodologies and identify and implement ways to improve substation operations safely and cost-effectively.
• Coordinate construction, commissioning, and maintenance activities with customers and other interconnected utilities.
• Respond to substation outages in the assigned area or in support of other areas, and participate in the on-call rotation.
• Directly manage employees in the assigned area, including complex work planning, work monitoring, and adherence to safety, regulatory, continuity, conduct, and employee policies.
• Handle grievance procedures and safety and disciplinary investigations, including associated disciplinary actions.
• Plan jobs and supervise employees, coordinating with other workgroups, reviewing design drawings, determining work scope and commissioning time requirements, and identifying the appropriate worker levels.
• Oversee work involving switching, tagging, and clearances on HVD and distribution substations and lines.
• Plan, organize, coordinate, and evaluate the substation work plan for the assigned area, and lead coordination among workgroups.
• Implement and execute preventative maintenance programs.
• Research, order, and receive materials, tools, and equipment for maintenance, testing, and construction; create capital and expense work orders for equipment repair and replacement; and document test results and equipment data.
• Manage time-sheet approvals, estimated straight-time accounting, training and Read and Sign schedules, ARCOS entries and reporting, on-call resources, and personal protective equipment acquisition, distribution, inspection, testing, and replacement.
• Direct regular safety meetings, investigate incidents, complete incident and accident reports, maintain records, and submit required reports to appropriate agencies.
• Provide storm restoration support, including on-call assignments as needed.
• Represent the Electric Field Lab on standing committees and safety teams as needed, and provide technical guidance as a subject-matter expert.
• Lead and develop first-line supervisors within the Electric Field Lab.

Requirements

• A bachelor's degree in a technical, engineering, construction, or related field and at least four years of experience in maintenance and/or operations of HVD or distribution substations, including commissioning, maintenance, troubleshooting, and/or design of protection, monitoring, and control systems; supervisory experience.
• Alternatively, an associate degree in a technical, engineering, construction, or related field and at least six years of the specified substation experience; supervisory experience.
• Alternatively, a high school diploma or GED and at least eight years of the specified substation experience; supervisory experience.
• Knowledge of and ability to promote Human Performance Tools to eliminate operational errors.
• Ability to direct resources during routine, non-routine, and emergency operations.
• Understanding of business drivers and operational priorities.
• Ability to coordinate activities among internal and external workgroups.
• Thorough understanding of the Working Agreement and ability to resolve union concerns.
• Demonstrated ability to transfer knowledge and develop employees.
• Strong communication skills with outside customers, including dedicated and strategic customers.
• Technical knowledge of electric transmission, distribution, metering, or applicable utility operations, including equipment and power-system concepts.
• Ability to read and understand construction prints, interpret electrical schematics and substation drawings, and understand substation equipment.
• Knowledge of HVD switching, tagging, and clearance procedures.
• Cascade, Access, SAP, and TOA knowledge.
• Ability to work onsite Monday, Tuesday, and Thursday at an assigned service center, with a commutable distance or willingness to relocate.
• Must not require current or future immigration sponsorship for a work visa; CPT, OPT, and STEM OPT candidates are not eligible.

Benefits

• Competitive compensation packages
• Medical, dental, and vision coverage
• 401(k) with company match
• Paid parental leave
• Up to 13 paid holidays
• Paid time off
• Educational assistance program
• Relocation package for candidates who qualify