Jira/Confluence Atlassian Administrator (Contract)

Other Jobs To Apply

No other job posts for this day.

About Us:

Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and Twitter, and discover the projects we're solving on our Blog. Be sure to explore our Interviewing Guide and Instagram channel to learn how to ace our interview process.

About the Role:

Twitch's Enterprise Systems Engineering team is looking for an experienced Jira/Confluence Atlassian administrator to support application level configurations and management of data for its on-premise installation of these Atlassian products. As an Atlassian administrator reporting to the Sr. Manager, Systems Engineering you will support end-users of the Atlassian systems to ensure optimal functionality of our systems.

You Will:

  • Administer and support Atlassian Jira and Confluence platforms, including user management, permission schemes, workflows, and configurations.
  • Provide technical support to end-users through Jira Service Desk, resolving issues and answering inquiries.
  • Develop custom solutions and integrations utilizing REST APIs to extend the functionality of Jira and Confluence and meet our requirements.
  • Monitor system performance, identify bottlenecks, and troubleshoot performance issues to ensure optimal uptime and responsiveness.
  • Document processes, procedures, and configurations related to Jira and Confluence administration and support.
  • Analyze, review and document application usage to perform data cleanup and archival
  • Work directly with multiple teams to understand needs and provide recommendations in workflows and configurations

You Have:

  • 5+ years of experience with deep hands-on expertise with the Atlassian product suite (Jira, Confluence), supporting 3rd party add-ons (Proforma, Structure, etc.) and integrations
  • 3+ years writing JQL queries and Jira Dashboards
  • 3+ years creating Jira workflows and schemes
  • 2+ years experience working with Atlassian Jira Service Management
  • 2+ years experience writing Groovy scripts for ScriptRunner For Jira
  • Strong customer Support/Help Desk Experience
  • Experience with Atlassian Datacenter to Cloud migrations
  • Experience in performance tuning of Java applications like Jira and Confluence

Location(s): Remote- United States

Contract Length: 9 months (per length of service policy)

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status, or other legally protected status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

#LI-Remote

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from our lowest geographic market up to our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

CW Remote Pay Transparency
$80—$100 USD
Back to blog

Other Jobs To Apply

Remote Real-Time Captioning Scribe

Legal Transcriptionist - Milwaukee(remote)

Work at Home Data Entry Agent - Part Time

(Reviewer) Netflix Job Openings Application $335/Hours – Job ID- 404 Job ID- 2577

Overnight Jobs Near Me Remote | $25–$35/Hour Night Shift Work from Home – No Experience, No Commute, Just Quiet, Paid Work

Registered Nurse - Utilization Management (Remote)

Clerks. Part Time Data Entry Home Based

FULL TIME Netflix Remote No Experience $24/hour At Careermilard

[Remote] Data Entry Specialist, Entry Level

**Experienced Overnight Chat Assistant – Remote Evening Shift Support Specialist**

Entry-Level Content Moderator: Guard Global Community

Part-Time Data Entry (night shifts) – onlinehealthjourney (job id : 1675673842)

Evening Customer Care Associate – Healthcare Member Services & Navigation (Remote – Full‑Time, Evening Shift)

Amazon Immediate Data Entry and Form Filling Job Opening - Work from Home

Work at Home Chat Support for Moms with No Experience

Remote Cybersecurity GRC Evaluator for AI Outputs

US-Based Remote Airport Testing Specialist (Freelance)

Amazon Warehouse Clerk – Florence, SC

Data Entry Clerk Work From Home - Part-Time Focus Group Participants (Up To $750/Week)

Work From Home Office Assistant

Remote Entry Level Sales Representative

Security Consultant Intern - Hands-on Cyber Defense

Art Archivist

Remote Administrative Assistant

Remote Data Entry Amazon Specialist - No Experience - Part-Time

**Experienced Part-Time Evening Customer Service Representative – Shareholder Communications Specialist**

Telehealth Representative - Remote Evening & Weekend Work

Entry-Level Remote Data Entry Specialist for Aetna Careers At Home - Studies, Resolution, and Records Correction

Online Amazon Jobs (Full Time) At Home – Office Associate

Real Estate Virtual Assistant - Remote

Online Data Entry- Remote

Charter Cabin Attendant (Flight Attendant)

Walmart Careers Remote (Specialist, Building Controls) $20-25 An Hour

**Work From Home Entry Level Remote Chat Support (Non-phone) Representative – Flexible and Rewarding Career Opportunity**

Stay-at-Home Moms 21–39: Become a Paid Gestational Carrier (Prior Birth Required Paid $50K-$85K)

amazon work from home $15+/ Hour (Sign on Bonus!)!

Amazon Customer Service - Work From Home $16-$24/hr

Walmart Remote Jobs – Data Entry & Support Roles Hiring Now

Call Center Agent (PT or FT - 100% Work From Home)

Remote Tele-Radiologist CT & MRI Reports (Case-Based Pay)

Copywriter/ Typing- Remote

Remote Data Entry Specialist

Distance Learning– Adjunct Faculty – Online (Remote) – College of Education

Online Transcription Jobs for Teens Entry Level

**Immediate Hiring: Data Entry Specialist (Night Shift) at arenaflex**

Copywriter - Fundraising & Marketing Remote Entry Level

Remote Junior Sports Data Entry Administrator – Global Sports Analytics & Data Management Specialist

amazon flex $15+/ Hour (Sign on Bonus)!

Data Entry Specialist – Entry‑Level Logistics Data Management Role with UPS (Remote, Immediate Start, No Experience Required)

Sales District Leader Trainee

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...