HR Specialist - Leave Analyst (Remote)


Type: 3 Month Contract
Compensation: $30.00/hr
Work Model: Remote – offsite
Hours: 40.0


System One is seeking an HR Specialist (Leave Analyst) to join our team for a remote opportunity!

Responsibilities

• Administer leave programs in compliance with federal, state, and local regulations, including FMLA, Disability, ADA/ADAAA, USERRA, and applicable paid leave laws.
• Collaborate with HR, Employee Relations, managers, and employees in the interactive process to support reasonable accommodation requests and return-to-work planning.
• Oversee the return-to-work process and coordinate with manager, talent leader, and employee relation functions
• Generate and distribute reports to functional areas relating to leave of absence
• Conduct HR operational transactions in the HR systems and applications that support disability cases
• Resolve employee questions and issues in a timely manner
• Project manage prompt and complete resolution of technical challenges, collaborating with other teams to get the job done effectively and efficiently.
• Serve as an informational resource for leave and disability
• Partner with leave and disability vendors to monitor claim activity, resolve escalations, ensure adherence to service level agreements, and provide positive employee experience.
• Proactively identify policy and process improvement opportunities to deliver enhanced customer services to the organization
• Back up other HR Central team members, as needed
• Perform additional HR tasks and/or special projects, as assigned.
• Manage an assigned caseload of leave and disability cases from intake through return-to-work, ensuring timely administration and regulatory compliance.

• Associate’s degree in human resources or related field.
• Minimum one year of LOA administration experience
• Minimum three years of customer service experience
• Working knowledge of federal and state leave laws.
• Experience with HRIS platforms such as Workday preferred.
• Strong foundational knowledge of HR, Benefits and Payroll concepts and ability to learn and retain policies and business processes.
• Ability to work 8:00 am to 6:00 pm Eastern, Monday through Friday.
• Ability to learn and use technology to perform job requirements, including MS Office, Workday, CostPoint, TESS, Chat platform, and case management via Service Cloud/Salesforce.
• Strong time management, organizational and prioritization skills
• Excellent communication skills and customer service orientation
• Ability to work independently and as part of a team
• Resilience and ability to work under pressure while maintaining a positive attitude

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #236-Eng Pasadena

Skills:
Administrative Skills, Americans with Disabilities Act (ADA), Analysis Skills, Business Processes, Case Management, Cloud Computing, Communication Skills, Customer Support/Service, Deltek Costpoint, Employee Relations, Establish Priorities, FMLA (Family and Medical Leave Act of 1993), Federal Laws and Regulations, HRIS/HRMS, Human Resources, Human Resources Software, Maintain Compliance, Microsoft Office, Organizational Skills, Outsourcing, Policy Development, Problem Solving Skills, Process Improvement, Project Planning, Project/Program Management, Regulatory Compliance, Salesforce.com, Service Delivery, Service Level Agreement (SLA), State Laws and Regulations, Talent Management, Team Player, Time Management

System One

Every day, System One focuses on services and solutions that require a high degree of specialization, in-demand technical skills, and large-scale operational expertise. We are essential partners to those on the front lines of our nation’s most critical infrastructure, technology, and life sciences initiatives. 

Founded more than 40 years ago as a staffing partner to the engineering industry, today System One is a diversified organization operating in over 50 locations and putting more than 9,000 people to work in the United States, Canada, and the United Kingdom.

Company Size:
2,500 to 4,999 employees

Industry:
Staffing/Employment Agencies

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