Role Description

We are seeking enthusiastic, dependable individuals who enjoy working with people and helping turn vacation ideas into organized experiences. As a Virtual Travel Advisor, you will provide personalized assistance to clients as they explore destinations, compare options, and prepare for upcoming trips. The position involves a mix of client communication, destination research, reservation assistance, and organization.

• Discuss upcoming trips with clients and identify their interests, preferred dates, priorities, and spending range
• Explore destination and vacation options using approved professional resources
• Research resorts, accommodations, cruises, tours, activities, transportation, and package options
• Narrow down choices and present relevant recommendations for clients to consider
• Explain available services, package inclusions, promotions, and reservation requirements
• Help coordinate the vacation components selected by each client
• Work with approved supplier resources to arrange and manage reservation information
• Prepare and organize confirmations, schedules, and itinerary details
• Follow up with clients regarding outstanding decisions, deadlines, and required information
• Check traveler information and reservation details for completeness
• Assist with routine questions, updates, and booking modifications
• Keep client profiles, preferences, communications, and arrangements organized
• Stay informed about destination developments, supplier products, and current vacation opportunities
• Deliver consistent service that encourages client satisfaction and long-term relationships

Qualifications

• Strong interpersonal and customer service abilities
• Professional written and verbal communication
• Good organization and attention to accuracy
• Ability to research information and evaluate different choices
• Effective time-management and follow-up habits
• Comfortable managing multiple client needs
• Ability to work independently in a virtual setting
• Basic proficiency with computers, email, internet research, and online applications
• Willingness to learn reservation platforms and supplier systems
• Dependable, motivated, and receptive to continued learning
• Must be at least 18 years of age
• Must reside in the U.S., U.K., Spain, Australia, Mexico, or another qualifying region

Training & Professional Development

• Client communication and service education
• Vacation research and coordination training
• Supplier and reservation system instruction
• Destination and travel product resources
• Professional certification opportunities
• Ongoing coaching and guidance
• Continued skill-building resources

Opportunity Highlights

• Fully remote opportunity
• Flexible full-time and part-time scheduling
• No previous travel industry experience required
• Training and ongoing educational support
• Access to established suppliers and professional reservation resources
• Travel-related discounts and industry benefits where applicable
• Opportunities to build client communication, research, organization, and planning skills
• Experience with cruises, resorts, groups, family vacations, tours, and international destinations
• Continued supplier and destination education