Head of Client Success

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Job Description • Help existing clients succeed and take full advantage of the platform • Report to and work directly with the CEO • Lead the company's engagement with category leaders in a variety of industries • Solve some of their biggest challenges Requirements • Mandatory #1 Track record of making enterprise clients insanely happy by being the main point of contact in relationships • Mandatory #2 You can point to specific value created and show how you calculated ROI for clients • AI-first We expect you to be currently be using and utilize as many relevant AI tools available to leverage your time and 'multiply yourself' • Fast technical learner eager to learn about new technologies and how they can be applied to legacy industries • Experience crafting, soliciting and communicating ROI, Payback Periods, and other financial performance metrics • Proven ability and willingness to serve clients in a variety of industries, not just one vertical • Excellent written and verbal communication skills • Willingness to travel for client QBR's and conferences • Experience building and managing a team a plus, but not required Benefits • An opportunity to shape an early-stage AI startup and revolutionize how businesses improve speed of service and optimize operations • Professional growth at a fast-growing, venture-funded startup with proven founders • Competitive salary and meaningful equity for founding team leaders • Unlimited vacation days • Generous health benefits (Health, Vision, Dental) • 401k contributions enabled Apply To This Job

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