Job Summary

Progressive Technology, in partnership with Disney Careers, is seeking enthusiastic and motivated Part-Time Customer Experience Specialists to deliver exceptional support and magical service to our customers. This work-from-home role is perfect for individuals who thrive in dynamic environments, have a passion for helping others, and want to be part of the world-renowned Disney experience while enjoying the flexibility of a part-time schedule.

Key Responsibilities

• Provide professional, courteous, and accurate support via phone, chat, or email to customers worldwide.

• Assist guests with account information, order status, technical inquiries, and Disney-related services.

• Maintain customer satisfaction through expert problem-solving and empathetic communication.

• Accurately document customer interactions using internal systems.

• Collaborate with internal departments to resolve complex customer issues effectively.

• Stay up to date with the latest products, services, and promotions across Disneys platforms.

Required Skills and Qualifications

• Excellent verbal and written communication skills.

• High level of empathy, patience, and professionalism.

• Strong computer literacy, including the ability to quickly learn new software.

• Proven ability to multitask and manage time efficiently in a remote work setting.

• Quiet and distraction-free workspace at home.

Experience

• Previous experience in customer service, helpdesk support, or hospitality is preferred.

• Familiarity with the Disney brand and values is a plus.

• Experience working remotely or in a hybrid environment is advantageous.

Working Hours

• Flexible, part-time schedule.

• Approximately 20–25 hours per week, with potential for additional hours during peak seasons.

• Availability on evenings, weekends, and holidays may be required based on business needs.

Knowledge, Skills, and Abilities

• Understanding of customer service best practices and a guest-first mindset.

• Ability to adapt to changing procedures and technologies.

• Proactive, solutions-oriented attitude.

• Strong attention to detail and organizational skills.

• Ability to work independently and as part of a collaborative virtual team.

Benefits

• Competitive hourly pay.

• Flexible working hours that fit your lifestyle.

• Remote work opportunity with reliable onboarding and training.

• Access to exclusive Disney discounts and perks.

• Development opportunities within a globally respected brand.

• A supportive, inclusive, and engaging team environment.

Why Join Progressive Technology x Disney Careers?

This is your opportunity to be part of something truly special. At Progressive Technology, we value innovation, integrity, and individuality. Combined with Disneys legacy of storytelling and guest enchantment, this part-time role offers a unique career experience. Join us to be a part of creating joy and magic from the comfort of your own home.

How to Apply

Ready to make dreams come true—yours and others?
Submit your updated resume along with a brief cover letter expressing your interest in the role. Please apply through our careers portal.

Applications are reviewed on a rolling basis. Early applications are encouraged.