Director - Revenue Cycle Automation & AI - Remote

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The Director, Revenue Cycle Automation & AI leads Mayo Clinic's automation and AI portfolio across Revenue Cycle operations. This leader owns strategy, delivery, and value realization for a mature, multi-year program that has delivered significant FTE savings and process improvement. The role sets direction for agentic automation, RPA, and AI-enabled solutions in Revenue Cycle; partners deeply with Revenue Cycle operational leadership; and ensures the pillar continues to scale without disruption as the broader program expands. Key Responsibilities Own the end-to-end Revenue Cycle automation and AI portfolio strategy, roadmap, and delivery outcomes, in partnership with Revenue Cycle operational leaders. Lead a multi-disciplinary delivery team of developers, architects, and analysts to design and deploy UiPath and AI-enabled solutions across Revenue Cycle workflows. Sponsor and govern agentic automation initiatives (e.g., UiPath Maestro, LLM-based agents with human-in-the-loop) that extend the program beyond traditional RPA. Drive business case development, ROI measurement, and value realization reporting for Revenue Cycle initiatives, leveraging standardized rate cards and value levers. Manage vendor and platform relationships (UiPath and AI tooling) for Revenue Cycle use cases, coordinating with enterprise architecture and procurement. Serve as executive-level interface to Revenue Cycle leadership, representing the automation program in governance forums, steering committees, and strategic reviews. Develop, coach, and retain talent across the Revenue Cycle pillar; model leadership behaviors that reinforce Mayo Clinic's primary value. Partner across pillars to share reusable components, accelerators, and architecture patterns that benefit the broader enterprise program. During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical Multiple plan options. Dental Delta Dental or reimbursement account for flexible coverage. Vision Affordable plan with national network. Pre-Tax Savings HSA and FSAs for eligible expenses. Retirement Competitive retirement package to secure your future. Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Apply To This Job

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1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...