Business Systems Analyst FCC

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<h1><b><span class="emphasis">Job Description</span></b></h1><p><span class="emphasis-3"><b>Current work authorization for Canada is required for all openings</b></span></p><p><span class="emphasis-3"><b><i>You will be working on a 100% remote office schedule as part of Fidelity’s dynamic working arrangement.</i></b></span></p><p></p><p><b>Who We Are</b></p><p>At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years.  We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients.  As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.</p><p>Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and expertly.</p><p></p><p><b>Business Overview</b>  </p><p>Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.</p><p>For more information about Fidelity Clearing Canada, please visit <a href="https://clearing.fidelity.ca/" target="_blank" rel="noopener noreferrer"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">https://clearing.fidelity.ca/</span></a> </p><p></p><p><b>What You Will Do</b></p><p>The Business Systems Analyst FCC is a technical expert who is responsible for examining, designing, and recommending specific application or operating systems based on business needs and requirements.</p><p></p><p><b>The value you deliver</b></p><ul><li><p>Collaborate with business teams to elicit, analyze, and document API and integration requirements across a range of firm initiatives.</p></li><li><p>Define API specifications, including request/response structures, payload formats, system interactions, and data mappings.</p></li><li><p>Support API design and lifecycle management</p></li><li><p>Work with architects and developers to ensure APIs align with Digital Client <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Onboarding platform</span> standards and business outcomes</p></li><li><p>Ensure API implementations meet Operations and Compliance requirements.</p></li><li><p>Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts</p></li><li><p>Experience collaborating with cross-functional teams including business analysts, QA, developers, and product owners</p></li><li><p>Using continuous improvement methodologies continually searches for and takes initiative to improve and/or eliminate ineffective processes to improve customer service or gain efficiencies</p></li><li><p>Collaborate with application development and vendors to identify potential solutions and helps to define the selection criteria</p></li></ul><p></p><p><b>The Expertise You Bring</b></p><ul><li><p>Experience in requirement gathering and use cases development</p></li><li><p>Skilled in facilitating technical discussions and providing knowledge transfer to clients and internal staff</p></li><li><p>Experience working in an Agile environment on a self-managed team</p></li><li><p>Strong ability to present ideas, lead technical walkthroughs, and produce clear status updates</p></li><li><p>Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills</p></li><li><p>Strong technical aptitude and can adapt to new technologies quickly</p></li><li><p>Highly self-motivated and proactive, with the ability to independently manage ambiguity, prioritize work, and move initiatives forward</p></li><li><p>Technical Business Systems Analysts (BSA) need a blend of strong communication, analytical, and problem-solving skills to bridge business needs with IT solutions, alongside technical expertise in SQL, data modeling, system architecture, SDLC methodologies, focusing on requirements gathering, process modeling, and technical documentation to design, test, and implement effective technology solutions.</p></li><li><p>Familiarity with SoapUI, Postman, and XSD</p></li><li><p>Familiarity with JIRA, and Confluence .</p></li><li><p>Strong technical curiosity and practical understanding of AI and automation technologies and how they can be applied to improve business processes, data insights, and system capabilities</p></li><li><p>Cloud Computing: Knowledge of cloud services and platforms.</p></li><li><p>Cybersecurity: Understanding risk management principles.</p></li></ul><p></p><p><b>What We Are Looking For</b></p><ul><li><p>University Degree, preferably in Computer Science or equivalent relevant work experience</p></li><li><p>More than 3 years working experience in a business systems analyst role in Brokerage Securities Industry or Financial services with strong business and/or IT knowledge</p></li><li><p>Good understanding of Financial Products used in Securities Industry and Wealth Management.</p></li><li><p>Experience working with API integration Strong experience with API-based solutions, including requirements analysis, interface mapping, payload validation, error handling, and integration support in complex enterprise environments</p></li><li><p>Core Technical Skills SQL & Databases: Proficiency in SQL, data modeling, and database design for data-driven insights. System Analysis & Design: Understanding system architecture, design principles, and software development lifecycles (SDLC). Data Analysis: Analyzing large datasets, identifying trends, and using visualization tools (Tableau). Programming: Familiarity with languages like Python or Java can be beneficial</p></li></ul><p></p><p>We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity.  If you are selected for an interview, the recruiter who contacts you can best answer your questions.</p><p></p><p><b>Total Rewards That Reflect Your Impact</b></p><p>We believe exceptional work deserves exceptional recognition. That’s why we offer a <b>competitive compensation package</b> designed to support your success today—and your financial well-being tomorrow.</p><p>For this role, your total rewards include:</p><ul><li><p><b>Base Salary and Discretionary Performance Bonus</b>: Total annual cash compensation (base salary plus target bonus) ranges from <b>$99,000 to $135,000</b>, based on your experience and qualifications.</p></li><li><p><b>RRSP Contribution</b>: After 6 months of employment, we invest in your future with an <b>RRSP contribution—no employee matching required.</b></p></li></ul><p></p><p>We’re proud to offer a compensation package that aligns with <b>provincial pay transparency requirements</b>.</p><p>This posting represents an <b>existing vacancy</b> within our organization—an opportunity to step into a role where your talents will make a meaningful difference.</p><p></p><p><b>Some of the ways we’ll help you feel valued and supported as part of our team</b></p><ul><li><p>Flexible working arrangements - 100% remote, hybrid, and in office options</p></li><li><p>Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you</p></li><li><p>Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy</p></li><li><p>Parental leave top-up to 100% of your salary for a period of 25 weeks</p></li><li><p>Up to $650 for home office equipment</p></li><li><p>Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice</p></li><li><p>Diversity and inclusion programs, including an active network of Employee Resource Groups</p></li><li><p>Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation </p></li><li><p>We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.</p></li></ul><p></p><p><b>Fidelity Canada is an equal opportunity employer </b></p><p>Fidelity Canada is committed to fostering a diverse and inclusive workplace. <span>We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground. </span></p><p></p><p><b>Accommodation during the application process</b></p><p>Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at <a href="mailto:FidelityCanadaStaffing@fidelity.ca" target="_blank" rel="noopener noreferrer"><span><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">FidelityCanadaStaffing@fidelity.ca</span></span></a>.</p><p></p><p><span><b>No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.</b></span></p><p></p><p><b>Why Work at Fidelity?</b></p><p></p><p><b>We are proud to be recipients of the following:</b></p><p></p><p><b>Awards</b></p><p><b>•    Canada's Top 100 Employers </b><br>o    Greater Toronto's Top Employers <br>o    Canada's Top Family-Friendly Employers <br>o    Canada's Top Employers for Young People <br>  <br><b>•    Great Place To Work® Certified </b><br>o    Best Workplaces for Inclusion <br>o    Best Workplaces for Mental Wellness <br>o    Best Workplaces for Today's Youth <br>o    Best Workplaces for Women <br>o    Best Workplaces in Financial Services & Insurance <br>o    Best Workplaces in Ontario <br>o    Best Workplaces with Most Trusted Executive Teams </p><p></p><p><b>•    LinkedIn Top Companies in Canada</b><br>  <br><b>•    Human Resource Director (HRD) - Best Place To Work </b><br>o    HRD - 5-Star Benefit Program <br>o    HRD - 5-Star Diversity & Inclusion Employer </p><p></p><p><b>Designations</b><br>•    Canadian Compassionate Companies – Certified <br>•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy <br>•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting <br>•    Canadian HR Reporter's Most Innovative HR Team<br> </p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...