1st Level Support Agent - Fixed Term Contract

Other Jobs To Apply

No other job posts for this day.

About Enartia (part of Company Confidential) Enartia comprises Papaki and Top.Host, recognized leaders in the .GR domain registration and web Company Confidential services in Greece. We operate in a fully remote setup, offering you the Company Confidential to work from home. Our Company Confidential is to Company Confidential online business simpler by empowering companies, mainly SMEs, SoHos and freelancers with Company Confidential online solutions. We utilize the Company Confidential of the Internet to Company Confidential daily life easier and more productive for everyone through innovative, reliable, and friendly services. We Company Confidential top-Company Confidential services to our customers, and at the Company Confidential time, aim to create innovation and change. Company Confidential are looking for a 1st Level Support Specialist that will Company Confidential customer support through tickets, phone, and chat. Company Confidential customers on how to improve their services and Company Confidential Company Confidential feedback and his concerns so that services to be improved. Responsibilities Company Confidential technical support for Company Confidential, Domain, and Company Confidential services through tickets/chat/phone Company Confidential support for Entry Level Sales and Billing Requests Report bugs to Developers Partial infrastructure monitor Issue reporting to the Infrastructure Team and Manager Handling Cross sales / Up sales Company Confidential Customers for developing their services Company Confidential customer feedback in order to improve products, services, and customer satisfaction Among other duties, periodically shall Company Confidential Company Confidential basic responsibilities in order to help Company Confidential’s main Company Confidential as Company Confidential as Company Confidential Company Confidential it Skills & Qualification Company Confidential Company Confidential and friendly customer support. Company Confidential, and efficiency Company Confidential responding to incoming customer inquiries Willingness to confront and Company Confidential a wide Company Confidential of customer problems, of basic to advanced complexity Knowledge of Linux/Company Confidential operating systems Knowledge of Company Confidential services and domain names Problem-solving skills Self-leadership skills and ability to take initiative Cooperation skills and team spirit Exceptional written and verbal communication skills in Greek and English Excellent time management skills Outstanding organizational skills Company Confidential-to-have skills Expertise with Plesk, Cpanel, WHM Familiarity with common CMS (Company Confidential, Joomla, etc) Special working Conditions For this role, working hours are fully remote, and working in shifts. "Come as you are" Everyone is Company Confidential here. Diversity & Inclusion are at our Company Confidential. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance. ESG At Company Confidential, our commitment to caring for the environment and Company Confidential other is at the heart of everything we do. Our latest Company Confidential report showcases our ongoing ESG efforts and ambitious sustainability goals. Interested in learning more about our dedication to making a Company Confidential Company Confidential? Company Confidential it out here. #LI-FF1 Apply To This Job

Back to blog

Other Jobs To Apply

Remote Part-Time Weekend Support

Watch Netflix (Tagger): $12-$46

Remote Customer Service Rep - Starts at 19 per Hour - Full-time / Part-time

PART TIME Evening Call Center Representative ($20) (Remote)

Remote Certified Medical Assistant (Contract / Part Time)

Remote Work From Home Administrative Assistant Admin - Part Time Panelists Needed

**Dedicated Overnight Customer Care Representative – Remote Live Chat Support Specialist (No Experience Needed) – Join arenaflex**

Netflix Careers | Latest Movie Reviewer Job Work From Home | Jobsarabi.com

Remote Transcriptionist: Flexible Hours & Fast, Accurate Transcripts

**Experienced Overnight Remote Chat Support Representative – Flexible Night Shift, $25–$35/hr, Work from Home**

Apparel & Fashion Product Tester (Remote Side-Hustle)

Remote Online Typist, Data Entry Specialist, and reputed company – High‑Speed Typing, Precision Data Management, and Audio Transcription – Join arenaflex’s Dynamic Remote Team

Live Chat Jobs - Remote Position (Up to $35/hour) - No Degree Required, No Experience Necessary

Moderator Jobs | $25–$35/Hour Remote Content Moderator – Entry-Level, Fully Work-from-Home

Brooklyn:Warehouse Associate-Stower(Full-time,$19-$22/hr) | Hiring

Data Entry Specialist at Fedex

Remote Night Jobs | $25–$35/Hour Work-from-Home After Dark – No Experience or Phone Calls Required

Online Now Hiring Disney Remote At Home Entry Level Assistantthe

Online Data Entry Opportunities for Teens - Work from Home and Kickstart Your Career

Watch Netflix (Tagger): $12-$46

(No Experience/ Entry Level) Netflix Virtual Assistant Jobs for Teens – Join Our Team

car spare parts salesman(specialised in American cars)

Remote Chat Support Specialist – No Degree Needed | Work From Home | $25-$35/reputed company company Pay | Immediate Hiring at arenaflex

Warehouse Associate (PT or FT flex schedules)

Part-time Online Data Entry Clerk - Entry Level (Remote)

Contract Specialist (Excel / Data Entry) - Remote

Tampa:Order Picker-Fulfillment(Full-time,$19-$23/hr) | Hiring

Remote Data Entry Clerk | Flexible Part-Time, Weekly Pay

Southwest Airlines Customer Remote Jobs From Home - Part Time

Ocala Full-time Dock Worker-Unloader | Hiring

Ocala Full-time Role:Delivery Driver

Weekend Shift:Inflight Service Specialist-Atlanta

Start ASAP:Delta Airlines Flight Attendant(Atlanta)

Warehouse and Data Entry Clerk Sun 8am--5pm Mon-Thurs 8am-4:30pm OT as needed

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

Remote Appointment Setter – Office Water Coolers (Warm Leads, Hourly + Bonus) - Contract to Hire

Delta Airlines Remote Customer Support - Work From Your Own Home

Oil Rigger

Automotive Field Representative (Remote)

Entry Level Remote Part Time Focus Group Participant - $300-$750 (multi-session studies) - Now Hiring

Work from Home Customer Support (Chat Operator / No Phone)

Senior Remote Executive Assistant: Calendar & Scheduling

Online Data Analyst - Fully Remote Position

Strategy & Planning Manager, Resource Allocation

Customer Support Jobs No Phone Flexible Schedule – reputed company | $25–$35/hr

Remote Telehealth Nurse (Nights & Weekends)

Remote Beginner Product Reviewer Mobile Apps (Flexible Hours)

Fulfillment Center Associate (Work from Home - Full Time)

Work At Home Data Entry - Remote - Admin Assistant

Entry Level Review Writer Easy Phone Job - No Experience Required

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...